Legal

Complaints

If the union has let you down, say so. Complaints go to the secretary general and are answered in writing.

• Complain about an official, a branch or a case outcome.
• Put it in writing with dates and names.
• Acknowledged within 7 days.
• Escalate to the national executive if unresolved.

Need this today? Call +254 700 000 000, Monday to Friday, 8:00–17:00 EAT.