Legal

Members' data

Your membership record is held for as long as you are a member, and only as long afterwards as the law requires.

• Stored on access-controlled systems.
• Payment records keep an M-Pesa reference, never your PIN.
• Access limited to the members' desk and your branch.
• Deletion requests handled within 30 days.

Need this today? Call +254 700 000 000, Monday to Friday, 8:00–17:00 EAT.